1. Who We Are

RS Gardening Services Ltd (“we”, “our”, “us”) is a professional gardening and landscaping company based in the UK. Our company registration number is 09291120, and our registered office is located at The Birches 2 Beaconsfield Road Waterlooville PO& 7SP.

2. What Information We Collect

We may collect and process the following personal data:

  • Contact Information: Name, address, email, and phone number.
  • Service Details: Information related to your garden or property, including photos or notes about the work required.
  • Payment Information: Bank details or payment transaction data (note: we do not store card details).
  • Website Usage: IP address, browser type, and website activity collected via cookies (see Section 6).

3. How We Use Your Information

We collect your data to:

  • Provide and manage our gardening and landscaping services
  • Communicate with you regarding appointments, quotes, and invoices
  • Respond to your enquiries or requests
  • Improve our services and website performance
  • Comply with legal obligations

4. Legal Basis for Processing

We process your data under the following legal bases:

  • Contractual necessity – to carry out our services and agreements with you
  • Legitimate interests – to improve and market our services responsibly
  • Consent – where you’ve opted in (e.g., for marketing emails)
  • Legal obligations – where required by law

5. Sharing Your Information

We do not sell or rent your personal data. We may share it with:

  • Professional service providers (e.g., accountants, IT support)
  • Payment processors (e.g., Stripe, PayPal)
  • Legal authorities if required by law

All third parties are required to respect the security of your data and comply with UK data protection laws.

6. Cookies and Website Data

Our website may use cookies to improve user experience and monitor traffic. You can manage cookie preferences through your browser settings.

7. Data Retention

We retain your data only for as long as necessary:

  • Customer records: up to 7 years (for tax and legal purposes)
  • Website and contact data: typically 12–24 months

8. Your Rights

Under UK data protection laws, you have the right to:

  • Access the personal data we hold about you
  • Request correction or deletion of your data
  • Object to or restrict certain types of processing
  • Withdraw consent at any time (for marketing)
  • Lodge a complaint with the Information Commissioner’s Office (ICO)

9. How We Protect Your Data

We implement appropriate technical and organisational measures to safeguard your personal data, including secure servers, encrypted storage, and restricted access.

10. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be posted on our website.